Shipping policy
AR Pehnawa Policy
Shipping & Delivery Information
At AR Pehnawa, we aim to deliver your orders safely, clearly, and on time. Please review our shipping policy before placing an order so you know how delivery, confirmation, courier handling, and support work.
Delivery Areas
AR Pehnawa delivers ladies stitched suits, ready-to-wear outfits, and bags across Pakistan through trusted courier services.
Delivery availability may depend on your city, area, and courier coverage.
Expected Delivery Time
Standard delivery usually takes 3 to 7 working days after order confirmation.
- Delivery time may vary by city, courier service, public holidays, weather conditions, or sale rush.
- Orders placed on weekends or public holidays may be processed on the next working day.
Order Confirmation
After you place an order, our team may contact you through phone call, WhatsApp, SMS, or email to confirm your order details.
Orders may be delayed or cancelled if customer information is incomplete, incorrect, or unavailable for confirmation.
Shipping Charges
Shipping charges may apply depending on your order value, delivery location, or active promotion.
- Free shipping may be offered on selected orders or campaigns.
- Shipping charges, once paid, are non-refundable unless the issue is caused by AR Pehnawa.
Cash on Delivery
Cash on Delivery is available for customers in Pakistan. Please keep the payable amount ready at the time of delivery to avoid return or delay.
Address and Contact Details
Please provide your correct name, phone number, WhatsApp number, city, and complete delivery address while placing an order.
- AR Pehnawa will not be responsible for delays caused by incorrect or incomplete address details.
- Address changes after order dispatch may not be possible.
Courier Delivery
We use courier services to deliver orders. Once your parcel is handed over to the courier, delivery time depends on courier operations in your area.
Delayed or Missing Parcel
If your order is delayed, please contact us on WhatsApp with your order details. Our team will help you check the parcel status and guide you accordingly.
Damaged or Wrong Item
If you receive a damaged or wrong item, please contact us within 24 hours of delivery with clear pictures, parcel details, and your order information.
Our team will review the issue and guide you according to our refund and exchange policy.
Need Help With Shipping?
For shipping support, order confirmation, parcel tracking, or delivery questions, you can contact AR Pehnawa through WhatsApp or email.
Please make sure your order details are accurate before confirmation. Correct contact and delivery information helps us process your parcel faster and avoid unnecessary delays.
Shipping Support
Need help with your order or parcel tracking? Contact our team and share your order details for faster assistance.