Shipping Policy

At AR Pehnawa, we aim to deliver your orders safely and on time. Please read our shipping policy before placing your order.

Delivery Areas

We deliver ladies stitched suits and bags all over Pakistan through courier services.

Expected Delivery Time

  • Standard delivery time is usually 3 to 7 working days after order confirmation.
  • Delivery time may vary depending on your city, courier service, public holidays, weather conditions, or sale rush.
  • Orders placed on weekends or public holidays may be processed on the next working day.

Order Confirmation

After you place an order, our team may contact you via phone call, WhatsApp, SMS, or email to confirm your order details. Orders may be delayed or cancelled if customer information is incomplete or incorrect.

Shipping Charges

  • Shipping charges may apply depending on your order value and location.
  • Free shipping may be offered on selected orders or promotions.
  • Shipping charges, once paid, are non-refundable unless the issue is caused by AR Pehnawa.

Cash on Delivery

Cash on Delivery is available for customers in Pakistan. Please keep the payable amount ready at the time of delivery.

Address and Contact Details

  • Please provide your correct name, phone number, WhatsApp number, and complete delivery address.
  • AR Pehnawa will not be responsible for delays caused by incorrect or incomplete address details.
  • Address changes after order dispatch may not be possible.

Courier Delivery

We use courier services to deliver orders. Once your parcel is handed over to the courier, delivery time depends on courier operations in your area.

Delayed or Missing Parcel

If your order is delayed, please contact us on WhatsApp with your order details. Our team will help you track your parcel.

Damaged or Wrong Item

If you receive a damaged or wrong item, please contact us within 24 hours of delivery with clear pictures and order details. Our team will guide you according to our refund and exchange policy.

Need Help?

For shipping or order tracking support, please contact us:

WhatsApp: +92 300 7388781

Email: support@arpehnawa.online Track Your Order